Résumé

Matthew Heick | Woodville, OH 43469 | employheick@gmail.com
Indeed | LinkedIn | GitHub | g.dev | Facebook | X

Skills

Software Development

  • Experience with LAMP/WAMP (Linux/Windows, Apache, MySQL, PHP)
  • Experience with HTML, Javascript, VBScript, CSS, AS3+Flash CS6
  • Experience in ANSI C with Microsoft QuickC, GNU C, and Visual C
  • Experience in Visual Basic 6.0 classes, debugging, code signing
  • Minor Experience with ASP, VBScript, Node, Perl, and Java
  • Experience in Shell Scripting/Linux and Batch/WScript

Network Administration

  • Windows Server 2000/2003/2008
    • Active Directory, DNS, DHCP, R&RA, IIS, WSUS, Shadow Copy
    • Windows Server Enterprise in clustered environments
    • Working experience with Microsoft Exchange and Lotus Notes
  • Virtualization with VMWare ESX, Oracle OCI and VirtualBox
  • Experience with Redhat/Centos/Rocky, Mandrake and Ubuntu Linux
  • Working experience in mixed Mac, Windows, Linux environments
  • Working experience with Backup Solutions
    • Internal and external tape backups, rotations
    • In-house and off site external hard drive backup
    • Local/Remote NAS using IP
    • Configuring backup software: Veritas, Tapeware, Microsoft Backup
  • Fiber and Ethernet SAN setup and configuration
  • Novell Netware 4.x/5.x
  • Working experience with Cisco 2600, 3600, 2900, 4900 series routers and switches
    • Flashing, configuration, interface configuration, access-lists
    • Multilink configuration, Frame Relay, Failover
  • Working experience in Remote Access using SSH, VNC & RDP
  • Cat5/Cat5e/Cat6 wiring and certification.
    • Conforming to EIA/TIA568 Standards
    • Stranded and Solid copper wiring, punch down blocks, racks
    • Working experience with Fiber Optic migration and certification
    • Working experience with 802.11b/g/n/a business Wireless
  • IPv4/IPv6 protocols
    • Advanced subnetting, CIDR, routing
    • Managed switches, VLANs, Trunks
    • TCP/UDP, DHCP/BOOTP, ARP, DNS, SNMP, Radius
  • Experience with packet capture and analysis with tcpdump and wireshark

Computer Repair and Maintenance

  • COMPTIA A+ Certified
  • Computer Repair and Maintenance
    • BIOS Beep Codes, comprehending POST messages and codes
    • Operating system installation and repair
    • Software package installation with various vendors
    • Onsite experience for workstation and server repair
    • Notebook repair
  • Part selection and assembly of Desktop and Server systems
  • Printer Diagnosis and Repair of Dot Matrix, Impact, Laser, and Inkjet printers
  • Working experience with configuration and maintaining Redundant Systems (RAID 0-50/JOBD)
  • Working experience with Advanced Data Recovery Procedures
  • Proficient with Microsoft Office 2000, 2003, 2007 Word, Excel, Access, PowerPoint

Work Experience

Principal Software Engineer, CloudID
Synacor, Inc – Buffalo, NY
September 2013 to October 2024

– SME with SimpleSAMLphp (LAMP) and Keycloak (Java 8) Identity Stacks, deploying multi-tenant installations, developing modules, and troubleshooting issues.
– Supported and improved custom Perl and Java Authorization stacks
– Worked extensively with Sysads and Sysarch in optimizing nginx/varnish, load testing, and validating dependability and stability during high traffic events.
– Created builds with Bamboo/Jenkins and Release Code via Pull-Based Deployment utilizing in-house tools
– Led and Mentored new engineers with one-on-one and lunch-and-learns to help improve their time to delivery.
– Diagnosed issues and communicated with teams in regards to bugs and unintended issues that were raised during and after deployment.
– Addressed Technical Support Services (TSS) issues from inception to resolution.
– Participated in 24/7 on-call rotation.
Webmaster
UVDeviant – Hong Kong, Hong Kong SAR
December 2008 to March 2016

– Responsible for site maintenance, development, integration of new features, and making technical decisions on future development of features.
– Custom wrote website using PHP, HTML, MySQL, JavaScript, and AS3.
– Developed online catalogue for users to buy and sell textures as clothing, list properties, as well as sell individual textured props.
– Site is a 3rd party application of Utherverse, Inc, geared towards creating technologies for users when the opportunity exists that Utherverse cannot initially offer their clients.
– Site has 43,000+ registered users.
Consultant
Intelligent Choice of Western New York – Bergen, NY
March 2008 to August 2011

– Developed Free Forms application for Insurance Quoting for Genesee Patrons Insurance.
– Developed web framework for Medicare Secondary Payment Processor
– Code Auditing and Quality Assurance for HIPPA compliance.
Network Administrator
TitanX Engine Cooling, Inc – Jamestown, NY
June 2008 to July 2010

– Responsible for WAN, LAN, private/public Wifi connectivity between 300 workstations and 15 servers for Jamestown plant and Wind Tunnel site.
– Administered CISCO gigabit switch framework, Site fiber connectivity, and VLAN management.
– Administered Windows 2008 AD, DNS, DHCP, and VMware ESX Infrastructure on IBM Blade Servers.
– Virtually migrated physical servers to VMWare ESX Infrastructure, deployed new servers as needed.
– Setup and Administered secure network and servers for the development of projects in accordance with State Department ITAR regulations.
– Developed applications to allow communication between Assembly machines and AS400 mainframe using Windows Servers as intermediaries.
– Developed, tested, and integrated failover technologies and disaster recovery solutions to minimize downtime and deployment.
Senior PC Technician
Marchese Computer Products – Batavia, NY
November 2003 to January 2008

– Designed, implemented, supported, and installed WNYNet.net Wireless, a 10+ mile long-range WISP for Genesee and Orleans County.
– Remotely administered commercial server/client networks in response to helpdesk issues.
– Responsible for physical LAN/WAN design, planning, and deployment.
– Designed, configured and deployed wireless link for VOIP PBX.
– Configured VPNs for transparent international data exchange.
– Managed Helpdesk duties for 1000+ user Dial-up, DSL, and wireless customer base.
– Created PC-specific and custom web-based applications in PHP, ASP and Visual Basic 6 for company use in monitoring external appliances.
– Designed the Batavia Highway Department employee record database utilizing 10-year old encrypted gwbasic code as template.
Computer Technical Support Specialist
Telesec Computers and Supplies – Jamestown, NY
October 2001 to March 2002

– Performed various computer and network service tasks.
– Answered and fielded company technical support calls with customers across 2 counties.
– Delivered computer components and office supplies to customer base.
Junior Network Administrator
Allegany-Limestone Central School – Allegany, NY
October 2000 to October 2001

– Volunteer position
– Assisted in administration of a 300+ node Novell Network environment
– Personal setup of an elementary computer laboratory on a mixed token ring/Ethernet network.
– Performed routine PC and printer troubleshooting, maintenance and repair.
– Maintained growing inventory of PC’s and components throughout a 4 building school district.

“Completed” Projects

unliterate.net – My experience with WordPress. Also a base for my other “projects“

money2matt.com – A website where people can send me money

heick.family – The family tree. Searchable, Indexable, Responsive, Incomplete, as all family trees are.

Note: Résumé, resumé, and resume are all equivalents per the Oxford Advanced American Dictionary.